Your privacy is important to us. Learn how we protect your data in Zambia.
This Privacy Policy explains how Marketly Zambia ("we", "us", "our") collects, uses, and protects your personal information when you use our platform.
When you use Marketly, we collect information you provide directly:
| Information Type | Purpose | Required |
|---|---|---|
| Name & Email | Account creation and communication | Yes |
| Phone Number | Mobile money payments and security | For sellers |
| Payment Details | Processing transactions | When making purchases |
| Digital Products | Platform functionality | For sellers |
We automatically collect certain information when you use our platform:
We may receive information from:
We use your information for the following purposes:
To provide, maintain, and improve our platform services
To process transactions and send payouts to sellers
To detect and prevent fraud, abuse, and illegal activities
To send service updates, security alerts, and support messages
We process your information based on:
We implement industry-standard security measures to protect your data:
End-to-End Encryption
Regular Security Audits
Access Controls
We use PCI-DSS compliant payment processors. Your full payment details are never stored on our servers.
You also play a role in protecting your information:
Under Zambian data protection laws, you have the following rights:
You can request a copy of the personal data we hold about you.
You can request correction of inaccurate or incomplete data.
You can request deletion of your personal data under certain conditions.
You can object to certain types of processing.
To exercise your rights, contact us at privacy@marketly.zm. We will respond within 30 days.
Our Services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18.
If you believe we have collected information from a child under 18, please contact us immediately at privacy@marketly.zm so we can take appropriate action.
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
This Privacy Policy was last updated on January 22, 2026.
If you have questions about this Privacy Policy or our data practices, contact us:
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