Frequently Asked Questions
Quick answers to common questions
How do I create a store on Marketly?
Click the "Create a store" button on our homepage, sign up with your email, and follow the setup wizard. You can customize your store design, add products, and start selling in under 10 minutes - no coding required!
What payment methods do you support?
We support credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, mobile money, bank transfers, and over 50 local payment methods worldwide.
Is there a free plan available?
Yes! We offer a free plan that includes basic store features, up to 40 products, and standard support. Upgrade to our paid plans for advanced features like automation, analytics, lower transaction fees, and priority support.
How do I get paid?
Payouts are automatically sent to your connected bank account or mobile money wallet. You can set your payout schedule (daily, weekly, or monthly) and track all transactions in your dashboard.
Can I sell internationally?
Absolutely! Marketly supports multi-currency pricing, international payment methods, and automatic tax calculation for over 50 countries. You can sell to customers anywhere in the world.
What kind of support do you offer?
We offer 24/7 email support, live chat during business hours, an extensive knowledge base, video tutorials, and a community forum. Premium plan customers get priority support with faster response times.